Spigot vs. A Well

Borgmann has two classifications for items that we use and deems them either "things" or "devices". But how do we decide with items that we use on whether they are things or devices? The example that Borgmann uses is the distinction between the well and the spigot. He classifies the well as a thing, and the spigot as a device. Both items produce the same result, water, so what is the difference?
The well is a very simple machine. Therefore, the people that use it understand the mechanics of it and are able to "fix" it if the desired water is unavailable. People could either alter the location of the well or do a simple repair that would enable the person to retrieve thier desired ends, as Borgmann will go on later to talk about.
The spigot on the other hand is a device. The complexity of it is beyond the common understanding of most of us. We simply incounter it in our daily use or need for water. Although we use it every day we dont truely understand the mechanics of it. All we really know is that if we turn the knob water comes out for us to use. However, if for some reason when we turned it on and nothing happened most of use would be unable to repair or "fix" the problem on our own. We would be forced to call a plumber or quite possibly the water department. Also, the spigot is hardly the gathering point that the well once was and now almost all homes have a spigot somewhere in their yard on the outside of their home elliminating the social factor that was once the well. The main point that Borgmann try's to make is that in today's society all we are concerned with are the ends that we receive and none of us really care about the means needed to attain our ends.
Borgmann later goes on to describe computers fit the same mold. Almost everyone today either has a computer or access to one. Everyone knows how to manipulate the computer to attain their desired ends. However, not many people know how to repair or trouble shoot a computer to prevent or to repair any soft or hardware involved with computers. Technology is a great thing but if we don't take a more proactive approach to actually understand the means to our ends than we will lose touch with all of the paticipitory factors of family as well as mankind. If this does happen then we truely have become victims of our own technology. Therefore, we are ignorant in our environment. Borgmann states that he too is a victim of nostalgia but that is not neccessarily a bad thing. The bad only occurs when we as a society lose touch and dont realize how lazy and ignorant of our environment that we have actually become.